 What are your shipping methods?
Display Orders ship in approximately 4-6 weeks. Orders less than 200lbs are shipped UPS or FedEx ground. Orders more than 200lbs are shipped truck freight collect, unless other arrangements are made. All non-printed packaging orders are shipped within 24 hours. All repeat printed packaging orders are shipped within 48 hours. Shipping/Freight charges are FOB Lawton, OK.
How much do you charge for shipping? Shipping rates vary depending on your order. Online/EFT payments will automatically calculate the shipping fees for your order. Please contact customer service for any further assistance.
Reduction sale questions?
The inventory reduction sale is for a limited time only! The sale is also limited by quantities available. For any questions contact the customer service department at 800-343-1913. Management has the right to modify or cancel this promotion at any time.
Do you do custom orders?
Warner specializes in custom designs for both packaging and displays. Our custom designs are not limited to jewelry and often encompass a wide range of consumer products (belt buckles, coins, ad specialty items, sports ware, hardware, apparel and accessories, sun/eyeglasses, electronics, food and wine items, etc). To request a quotation for custom orders please contact us via Fax, E-mail, or by Phone.
What is the minimum order?
Our minimum order is $150. A $20.00 service charge will be added to each order not meeting this minimum.
How much do you charge for imprinting?
All orders are subject to a one time die charge per logo size. (Small-Standard Hot Stamp Die: not to exceed 1 1/4" x 1 1/4"- $45.00, Medium-Hot Stamp Die: not to exceed 2 3/4" x 2 3/4"-$60.00, Large-Hot Stamp Die: not to exceed 4" x 4"-$85.00) Free imprinting is available with any order of $300 or more. Orders that do not meet this minimum are subject to a set-up fee of $45.00 per logo size and an additional printing fee of $.18 per logo stamp, location, size,piece, and cocol for each:
top cushion
box
packer
pouch/folder
bags
How do I place an order?
You may choose 3 ways to order:
- Call our customer service department toll free at 1-800-343-1913.
- Fax your order. Fax number is 580-536-4886.
- Order online at www.warnerusa.com
Do you offer any discounts for larger orders?
On boxes and displays there is a 10% discount if the order is over $1,000.
Do you ship COD? How do I qualify for an open account?
You can qualify for an open account with your Credit Rating, in Jewelers of Trade, or by being approved on our Credit Application.
How can I get a catalog sent to me? What colors do you offer for imprinting?
We offer imprinting in the following colors:
- gold
- silver
- black
How can I talk to someone?
You may speak with us and customer service by calling our toll-free number at 1-800-343-1913, our office number at 580-536-8885, or by faxing us at 580-536-4886.
Do you have a Blog? Do you have a Twitter or Myspace page? Do you have a Newsletter?
Yes, we do have a newsletter. Newsletters are sent out around the first day of every month via email. If you are interested in receiving a newsletter please click-on our contact us tab and fill out the required fields; make sure you let us know, in the comment/question box, what specific information you are requesting or commenting on.
Other services available:
As an accommodation to our clientele we can provide the following services:
- AutoCad drawings
- Design
- Computerized reporting
- On-site visits
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